Welcome

We are encouraging patients to give their views about how the practice is doing. We would ike to be able to find out the opinions of as many patients as possible. We would also like to keep you up to date with plans for and changes to the practice. Add this site to your favourites to keep in touch with us. Please note that no medical infomation or questions will be responded to via this blog.

Sunday 28 December 2014

Not quite the New Year

Save the Children
Thank you for supporting our efforts to raise money for Save the Children. With your help we have raised £46.20 and a cheque has been sent off.

Access to your medical records
The new year will see the start of electronic access to medical records. Those of you wishing to have online access to your medical records will need to register at reception in person and with a photo ID to have this activated. You will then be issued with a pin number and password. It is your responsibility to look after and protect your own login details. We will not be providing access to patients under the age of 16 until we have safeguards in place to ensure their confidentiality.

At present registration will only allow access to medication, allergies and immunisations but in time greater access will be possible. Full access to care records is planned for 2018.  Patients will be able to record their own comments alongside the medical notes.

Passport Photos 
Did you know that GPs can no longer sign passport forms for our patients? The law changed this year and GPs are no longer on the approved list of counter signatories. A GP may not sign in our professional capacity. Your optician, pharmacist, social worker, solicitor, teacher may sign for you and a full list is available from countersigning-passport-applications


2015

May your world be filled with warmth, 
joy and good cheer…
Wishing you a Happy New Year!
from all at Wickham Park Surgery

Monday 22 December 2014

The Doctors, Nurses and Staff

at Wickham Park Surgery

wish all our patients a peaceful

and joyful Christmas

and a happy and healthy New Year. 

Wednesday 3 December 2014

December Post

Wear your Woolies
Members of the practice team will be wearing their Christmas jumpers to work on 10th and 12th December in support of Save the Children. Please help us to raise some money for this valuable cause
1. Pay in online.
2. Text JUMPER to 70050 to donate £2*.
* You'll be billed £2 plus standard rate text message. They receive 100% of your donation. By sending this text you agree that they may contact you to tell you about their work and how you can help. They will always give you the chance to opt out of further communications. If you would rather not receive such information, please email them at supporter.care@savethechildren.org.uk or phone or include NO INFO in your text message.

Friends and Family Test.
From 1 December 2014 it is a contractual requirement that all GP practices undertake the NHS Friends and Family test. NHS England say this test is a feedback tool supporting "the principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services."

The Friends and Family Test is a continuous feedback tool; patients responses must be anonymous; feedback can be given after each experience of the service if patients wish; the results should be transparently available to the public and to patients. Information on the responses collected is to be submitted to NHS England on a monthly basis and these results will be published.
Please look out for paper feedback forms within the surgery or use the link on the practice website or the practice blog poll (to the right of this column).

Booking in when you arrive
The surgery has a new touch screen for booking in for your appointment when you arrive at the surgery. It is placed just around the corner on the right of the reception window. It will also allow you to update your personal information if you wish and will offer patient specific reminders about services you may be due for such as flu jabs, prescription reviews etc.