Welcome

We are encouraging patients to give their views about how the practice is doing. We would ike to be able to find out the opinions of as many patients as possible. We would also like to keep you up to date with plans for and changes to the practice. Add this site to your favourites to keep in touch with us. Please note that no medical infomation or questions will be responded to via this blog.

Tuesday, 1 September 2015

NHS 111 survey - Have your say!

Date: 26 August 2015 to 11 September 2015


NHS 111 survey - have your say!
Have you, or someone you know, used the NHS 111 or GP out of hours service? If so, NHS Bromley Clinical Commissioning Group needs your help.


Clinical commissioning groups (CCGs) across south east London are planning to re-procure NHS 111 services as the contracts are coming to an end soon.


The CCG is keen to improve the NHS 111 service and has been working with patients in Bromley to discover what works well, and what could work better. Patient feedback will help the CCG to improve the service and patient feedback could directly influence the details in the NHS 111 contract.


Earlier this year, the CCG held a workshop for patient representatives from across south east London who told commissioners what they thought of the service and how it could improve. Now the CCG is promoting a survey for patients via its website, social media and the media, as well as via patient focus groups.

The deadline for this survey is 11 September 2015 and we’re keen to get responses from as many people as possible.
You can find the survey online at https://www.surveymonkey.com/r/111SELondon

Alternatively, if you’d like to request a printed copy, please contact Gillian Ashton on 020 3049 4163 or Gillian.Ashton1@nhs.net.


The CCG is also holding a workshop for patients from across south east London to work out details of the contract – it’s being held at NHS offices in Lower Marsh, Waterloo on Monday 14 September from 11am to 3pm. If you’re interested in attending, please contact Gillian as above for further details.
Please tell your friends, family and neighbours about this survey and workshop as we’d like as many people as possible to give their views.