An end of year update

The last few months seem to have been particularly busy at the surgery. We have said good bye to a number of staff in the last couple months:
Lindsey our Practice Manager who had been at the surgery for the last 10 years has moved on to work for Lewisham CCG.
Bobby our reception manager is now working at the Princess Royal University Hospital.
Natalie has moved away and is training to be a Funeral Director.
We wish them all the very best in their new careers.

We have welcomed in some new staff:
A new Practice Manager, Craig Stanley who has come to us from a practice in Chatham.
A new clinical coder, Sally and two new receptionists, Tidkida and Annette whom some of you may already have met.

Our ramp access  is now complete - please let reception know if you need access to the surgery this way. The front door, which was damaged by a patient, is due to be replaced very shortly.

The surgery is in the process of having WiFi installed and we will let you know as soon as it is available for you to use.

We are meeting with the CCG later this month to discuss how we might be able to move our application for new premises forward. We are warned not to get too excited but any discussion can only be helpful.

We continue to strive to improve the uptake of electronic access to appointment booking and prescriptions. We are currently at 27%. If you would like to be able to book online; to access your notes and results or to request repeat prescriptions electronically - please speak to reception who can issue a pin number and password unique to you. (You will need to provide ID).

If you would like to contribute to developing the practice please consider joining the Patient Participation Group. You can contact our PPG chair for further information by clicking on this link PPG Chair.

Finally - you will be pleased to hear that we have already booked the church rooms for next year's flu clinics - so we will be back to usual for 2018!

December Community Updates

Foodbank items most needed: small jars of coffee, UHT fruit juice, tinned ham, tinned salmon,toiletries, especially ladies' deodorants, toilet rolls,washing up liquid, washing detergent. Thank you

The Bromley Homeless Shelter is now open 
The Winter Night Shelter opened last Wednesday and had a busy start. During the first 10 days, the average bed occupancy was 84%. Last year for the first 10 days occupancy was 67%. They are now full and expect it to stay that way. Thanks to support from so many kind people and many volunteers, we are now in a strong position to help change people's lives. The advice service continues apace; in fact, it's swamped.  There are so many people in need of help.
Ed, The Night Shelter Organising Team