December Post

Wear your Woolies

Members of the practice team will be wearing their Christmas jumpers to work on 10th and 12th December in support of Save the Children. Please help us to raise some money for this valuable cause

1. Pay in online.
2. Text JUMPER to 70050 to donate £2*.
* You'll be billed £2 plus standard rate text message. They receive 100% of your donation. By sending this text you agree that they may contact you to tell you about their work and how you can help. They will always give you the chance to opt out of further communications. If you would rather not receive such information, please email them at supporter.care@savethechildren.org.uk or phone or include NO INFO in your text message.

Friends and Family Test.
From 1 December 2014 it is a contractual requirement that all GP practices undertake the NHS Friends and Family test. NHS England say this test is a feedback tool supporting "the principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services."

The Friends and Family Test is a continuous feedback tool; patients responses must be anonymous; feedback can be given after each experience of the service if patients wish; the results should be transparently available to the public and to patients. Information on the responses collected is to be submitted to NHS England on a monthly basis and these results will be published.
Please look out for paper feedback forms within the surgery or use the link on the practice website or the practice blog poll (to the right of this column).

Booking in when you arrive
The surgery has a new touch screen for booking in for your appointment when you arrive at the surgery. It is placed just around the corner on the right of the reception window. It will also allow you to update your personal information if you wish and will offer patient specific reminders about services you may be due for such as flu jabs, prescription reviews etc.