It is hard to take in how fast this year seems to be disappearing. May already. The run of bank and public holidays has not helped the smooth running of the appointment system and while our audit continues (giving us a good picture of demand outstripping supply) we are trying to offer some extra capacity in the short term to ease the pressure on appointments.
Today is a training day and at lunchtime all staff will be getting their annual refresher course in resuscitation training.
Other changes include an alteration to the late night Tuesday surgeries - reception is now open for business as usual until 8pm on a Tuesday night. In addition there are also appointments available with the nurse between 6.30 - 8pm on Tuesdays and Mary our healthcare assistant offers vascular screening checks to invited patients on Tuesday evening too. Reception will also be open on alternate Saturday morning during the 8.30-10am surgery.
I hope shortly to ask for guidance from you about the issues you think it is important for us to address. Look out for a questionnaire, coming soon.
Finally, despite news elsewhere to the contrary, I am sorry to say that we have not managed to purchase the adjacent building. We continue to explore all options to try and make this happen but things look less hopeful.
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